CBSE verification update: supporting universities through continued disruption

Many universities rely on CBSE verification as a critical part of their international admissions and compliance processes. We are therefore aware that the current unavailability of the CBSE online verification portal may be causing concern for admissions teams managing applications from Indian students.
The disruption comes at a time when CBSE’s wider digital infrastructure has experienced several technical challenges, with recent reports highlighting delays, maintenance activity and service interruptions affecting online student services and verification-related processes. Against this backdrop, universities require certainty that applicant verification can continue without creating unnecessary delays to admissions decisions.
Whilst the CBSE portal remains offline, Qualification Check continues to verify CBSE qualifications through alternative verification routes. These established processes are managed by our specialist India operations team, ensuring that verification requests can continue to be processed despite the disruption to the online service.
At present, there is no confirmed timeline for when the CBSE portal will be restored. Universities with applicants requiring CBSE verification are therefore encouraged to submit requests to Qualification Check, allowing our team to utilise alternative verification routes and local in-country resources where available. This helps minimise disruption to admissions timelines whilst the portal remains unavailable.
This situation highlights the importance of having access to multiple verification pathways and local expertise when managing international qualification checks. Whilst many organisations rely on a single digital verification route, changes to local processes, system outages and administrative delays can occur in any market. Having established alternative verification methods and experienced in-country teams helps ensure continuity when official services are temporarily unavailable.
Our specialist operations team in India remains actively engaged with local verification processes and is closely monitoring developments relating to the CBSE service. We continue to provide clients with the latest guidance on turnaround times and verification requirements as the situation evolves.
We understand that delays or uncertainty around verification can create additional pressure during busy admissions periods. Our priority remains to provide universities with reliable verification outcomes and clear communication throughout the process.
If you have applicants requiring CBSE verification, please speak to your Account Manager. Qualification Check continues to support CBSE verifications through alternative verification methods, helping universities avoid delays where possible whilst the portal remains unavailable.
We will continue to keep our university partners informed of any significant updates regarding the CBSE verification portal as soon as further information becomes available.
Rachel Whales
Head of Global Accounts
Rachel Whales joined Qualification Check in 2022 as Head of Global Accounts, following similar roles at Experian, GBG, and Serif.
With over a decade of experience in account management and client success, Rachel leads Qualification Check’s Customer Success team, helping clients maximise value from the company’s products and services.